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A story of
Capone.

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Features.

Capone is a complete collection platform, implemented in over 50 companies from several industries, all over the world. It has extensive features for the control, management and automation of all collection process in one place for independent use.

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  1. End-to-end Technology
  2. 360° Overview
  3. Collection Strategies
  4. Configurability
  5. Multi-concept
  6. Artificial Intelligence
  7. Visual Analytics
  8. On-premise or cloud-based SAAS
  9. Scalability
  10. Integration
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End-to-end Technology

Capone provides you all the necessary mechanisms for the entire delinquency lifecycle covering all collection stages. You can easily manage your whole customer base and product portfolio. Also, our technology facilitates both in-house and external treatments.

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360° Overview

You have a clear and spot-on overview of the customer and the possibility to zoom into detailed information and collection entities’ relations. The configurable hierarchical levels accommodate multiple scenarios according to your industry specifics.

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Collection Strategies

You can efficiently map the collection process using timeline or workflow strategies and actions, based on configurable criteria under your control.

The timeline strategies control the automation of your collection actions over a determined period of time, while the workflow strategies employ complex business processes, like legal or restructuring.

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Configurability

The highly configurable technology of Capone grants you the autonomy needed to define and operate your collection processes and to develop operational reports and dashboards, on your own.

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Multi-concept

Our multi-concept enables you to handle variety in your business like multiple geographic locations, languages, currencies, and also various products, contact data types, case owners and many others.

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Artificial Intelligence

Capone gets smarter every day by analyzing the debtors' payment behaviour. Our self-healing model predicts the probability of debt payment, while other AI-infused models are in the works.

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Visual Analytics

Our Visual Analytics module uses Tableau technology, offering a self-service tool for creating comprehensive dashboards you can access on any device. This enables you to draw valuable insights and make well-informed decisions.

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On-premise or cloud-based SAAS

Capone has both on-premise and in cloud deployment options. It uses a web-based interface, compatible with most current browsers.

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Scalability

Capone scales easily to cope with increased volumes and it needs low hardware resources for this, while supporting all kinds of high availability and disaster recovery scenarios.

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Integration

Capone is usually very friendly with external systems, as we haven’t found one we couldn’t integrate with, out of the hundred types we encountered.

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Industries.

We developed Capone as an adaptable technology for the specific needs of several industries, so it can become a fundamental part of any company’s collection strategy.

Capone Agencies

It provides a core solution that enables collection agencies to automate its services and processes.

Capone Utilities

It adapts to the heavy regulations imposed by public utility companies to assist them in collection processes.

Capone Fintech

It supports agile and technologically advanced companies to quickly implement dynamic collection strategies.

Capone Banking

It helps banks to improve the process of recovering debts, while keeping collection costs down.

Capone Telco

It creates a positive customer experience through specific collection strategies, addressing both billed and unbilled amounts.

In 19 countries
by now.

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